The terms of use define the rights and obligations of users/visitors of the company's eshop.clamps.gr online store:

Details
The details of our Company are as follows:
Trade Name: STAVRIDIS M. & SIA O.E.
Distinctive Title: ------
Head office: 2nd km. of Palaias Symmachiki Oreokastro, P.K.57008, PO Box 1523, THESSALONIKI
Tax number: 999544894
DOU: IONIAS THESSALONIKI

Register

Anyone wishing to place an order through "eshop.clamps.gr" and purchase products can create an account by selecting the relevant link. The information you provide for your registration must be true and accurate. The use of personal information and data of third parties (natural or legal) is prohibited.
After completing your registration, you will receive an account activation message to the email address you provided when filling out the registration form, the link that will be contained in the e-mail must be selected by you otherwise the account activation will not be completed.

Login

In order to enter your account, it is required to enter in the relevant fields the connection, the e-mail address and the password you chose when registering your details to activate your account.

Order registration

To register the order, the registered user of our online store must be aware of the procedures for registering the order up to its dispatch.
After registering the order, the visitor of our online store will receive a message to the e-mail address he stated when registering the order details, in which message all the details of his order will be mentioned in detail, from the product of choice and other characteristics such as quantity and size, product code and its price , additional financial charges (if any), quantity, payment amount and of course the registered contact details.
The registered user as well as the visitor must refrain from any type of behavior that may endanger the smooth operation of the electronic store of our company.
Every user, registered or visitor of our online store, when navigating our online store, creating an account, managing his account, submitting orders must comply with the laws, the present terms of use and policies adopted and applied by our company, the regulations, instructions, decisions of independent and other Authorities, codes of ethics, and generally to act in good faith and business ethics.
It is prohibited to commit criminal acts through the use of our company's website. The use of the services and the platform must be done with the protection of minors in mind.
Actions that infringe property rights of our company (trademarks, etc.) are prohibited. The logos, images, distinctive titles, distinguishing features, graphics, marks, brands that appear on this website are the property of either our company or third parties (natural or legal). It is forbidden to copy them, reproduce them, use them for any reason. No license is granted for the further use of these in any way.
The user of the website is prohibited from gaining access to confidential, confidential information of our company or data and information of other users.
Any intervention, alteration is prohibited , reading source code or creating derivative works from the website software, the electronic order management system or any other information or storage system used by our company.
Our company, in the event of a violation of these terms of acceptable use, is entitled to proceed to immediate temporary deactivation of the user's account and to set him a deadline for compliance and removal of the violation. Also, it can temporarily deactivate an account without its responsibility if it is imposed by extraordinary reasons of consumer safety, protection of public interest or there is a legal request or order of public, judicial, etc. Authorities that impose on our business the interruption, as well as in the event of a material breach of the terms of the present which are agreed to be all material or in the event that immediate and urgent technical needs or reasons for the proper functioning of the electall essential or in the event that immediate and urgent technical needs or reasons for the proper operation of the online store require it.
Final deletion of an account requires prior notification of the user by our company.
Furthermore, the user undertakes to take all necessary measures so that the service is safe from access by unauthorized persons, from attempted theft, sabotage and expressly declares that it is responsible for any damage caused by fraud, negligence or misuse or failure to take the necessary measures to protect of the equipment and from the bad, illegal or unauthorized use of his account on our website, from his failure to equip his computer with the appropriate anti-virus programs, in accordance with the rest of the terms herein.

Conclusion of contract

The completion of the order by the user with the option "COMPLETE ORDER" is the submission of a proposal to enter into a contract with our company. Upon completion of the order, an email is sent to the user showing the details of the order (products of choice, payment amount, etc.).
Our company processes your order and accepts it by confirming the availability of the product and sending email. In case of unavailability of the product, our company informs the user on the day of the order or the next morning about the lack of the product.
Our company then sends the product to the user. After the preparation of the products for shipment is completed, the user is informed by e-mail and the tracking number is sent to track the order.

Pricing policy

The user declares that he accepts the prices of the products as listed on the website and for each product he chooses, as well as the total amount resulting from the inclusion of other financial charges (shipping/transportation or cash on delivery costs and any other expenses, if any). Each individual financial charge is presented clearly and clearly to guests.
If the charges cannot be calculated in advance, then we inform you clearly and clearly that additional costs may be required. The user declares by accepting the terms of use of this online store that if he proceeds with the final submission of the order he accepts and agrees with all additional charges and costs.
If the user does not agree with the total cost or the individual or additional costs purchase charges of the products or the product he has chosen, he must NOT proceed with the final completion of the order.
Note that after the completion of the order by the user, the total cost with a full breakdown is also sent to his email address .
The company has the right to change the prices of the products at its discretion at any time without prior notice, however a change will not affect already confirmed orders. Also, without time or other limitation, it can place offers on products and make discounts.
Modification of the policies, terms of use and submission of orders.
Our company has the right to modify the terms of use of the electronic store, the submission of orders, the policies it applies without prior notification to the registered user of our online store.
If you do not agree with the terms and conditions governing the use of this website, online store and the contract between us and you, MUST NOT use the online store and MUST NOT place orders.

Complaints

The user acknowledges and declares that in case he has any problem or is dissatisfied with the product he has purchased, with the process of processing the entire transaction, the delivery of the product or for any other issue related to the use of this website and the online store, can contact our company by sending an informative email to the email address info@clamps.gr and the staff of our company will contact him within a period of 1-2 working days for the resolution or the best possible settlement of the matter.

Draw conclusions

Our company gives special importance and attention to the complaints/recommendations of its visitors and their degree of satisfaction with the services provided. Complaints that have been submitted are studied and utilized by our company to improve the e-commerce services it provides and to upgrade the quality of service to its users/visitors.
Our company cannot guarantee the resolution of all issues. and of the submitted complaints to the extent, at the time and in the manner desired by the respective user/visitor of the business. span>

This contract and terms of use as well as any modification thereof are governed by Greek Law. Invalidity of any term of use or part thereof does not invalidate another term or the Agreement or part thereof. The remaining terms remain in force and fully develop their legal effects. By accepting the terms of use, each user declares that he has taken notice of them, has fully understood them and undertakes to comply with them.
Without acceptance of the terms of use, it is impossible to create an account and purchase through the online store.